How can I request a courier pickup for a return?

You can choose the needed pieces to be returned and submit the return request through your account from the "My Orders" page.
Complete your request on your My Orders page, choose the related order number, the related items you would like to return and make sure your personal information is up to date.
Once you have completed the above steps, Chrono Diali will pick up your package at your address within 3 business days. You can hand over your return to the courier. The related costs regarding your return will be paid by LCW.
You can track your return with the return tracking number on the Chrono Diali website, which can also be seen on your My Orders page within selected orders.