- e-mail address, phone number; 

- billing details and delivery addresses; 

- personal interests, feedback, browsing and shopping preferences. 

- Your IP 

Please note that in order for you to be able to create a personal account on our Website, to make any online purchase and more generally to use our services that require your data, it is mandatory for you to provide us with the required personal data on the relevant forms. If you do not agree to provide us such personal data, or if you provide us inaccurate data, you will not be able to create your own personal account and/or to make purchases on our Website. 

In case you create a personal account, you will be registered as an LC Waikiki customer, both in our online and offline stores. In case you identify yourself at the cash point of our online stores at your purchases (by giving your telephone number), your purchases will be recorded to your history, and all your all your transactions will be included to the same account. 

Technical and statistical data and information 

We mention that, beside the personal data detailed above, we can collect information about your device, as well as other statistical and technical data and information, such as frequency and duration of your visit of the Website, times of ordering and IP address at the time of ordering, statistics about product pages visited and ordered products. 

These data are collected and used by us in order to analyze your visitor actions and preferences, to administer the Website, for statistical purposes and for security reasons. 

The statistical and technical data provided by your browser and/or device can also be used for marketing and advertising purposes, with the mention that these data will not be connected with your personal data and will not be used to identify you. 

Data and information regarding the payment (bank information and/or payment card details) 

As part of the processing of any order, and depending on the payment method selected by you when placing your order, you will be requested to provide data regarding your bank account, information regarding your credit card, following for such data to be used both for performing any payments to us or for our refunds to you, as the case may be. 

We mention that in such case, you will offer your payment data directly to the payment processor and not to us and therefore, you will be subject to the privacy policy of the payment processor. 

We recommend you to read these terms and conditions before selecting this payment method. The credit card information used for placing your order shall never be kept or stored in our system. 

C. How We Use Collected Personal Data 

Accordingly, we collect your personal data for the following purposes: 

• -To create a private account for you on LC WAIKIKI Website (e.g. your name, email);
• -To process your orders through online services (e.g. your name, address, date of birth) and to ensure communication with you, in order for us to fulfil our obligations deriving from any transaction concluded between you and us;
• To identify you at the offline stores (provided that you choose to identify yourself to the cashier by giving your phone number)
• -To send SMS notifications to inform you about deliveries (e.g. your cell phone number);

• To inform you about our mass campaigns (e.g. your cell phone number or email address)
• -To send marketing offers such as news bulletin catalogues, promotional campaigns and etc. (e.g. your e-mail address, name and mail address);
• -To inform you about delivery problems relating to your ordered products (e.g. your phone number, street address);
• -To respond to your queries and inform you about new or changed services (e.g. your e-mail address);
• -To analyze your personal information and to gain a better understanding of your shopping preferences, so that we can provide you with marketing offers and information that fits your preferences (e.g. your e-mail address, shopping habits, other technical and statistical data);
• -To verify that you are of legal age for online shopping (e.g. your date of birth);
• -To carry out trend and statistical analyses, including for marketing and other intern purposes of the company;
• To send you surveys or request feedback,
• To plan personalized campaigns or promotions, 
• To enforce a loyalty program or customer relations management program, 
• -To reinforce Website security;
• -To comply with legal and regulatory provisions.

The personal data collected is kept only for as long as is necessary to achieve the purposes described in this policy. 

Please note that; we do not and will not knowingly collect information from any unsupervised person under the age of 18. If you are under the age of 18, you must not use this Website or submit any personal data to us. 

D. How We Share Collected Personal Data 

The personal data collected on the Website may be shared with, disclosed to or processed by our personnel or partner companies that provide related services (such as companies providing cargo and delivery services, call centres, database services, advertising and marketing agencies etc.). The data may only be disclosed in order to pursue the purposes mentioned above. 

We can disclose and/or transfer your personal data to our affiliates, namely the group companies of LC WAIKIKI Mağazacılık Hizmetleri A.Ş., but also to relevant governmental authorities where law so requires, in order to better serve our customers and fulfill our obligations towards customers. 

However, your personal data is in any case protected by the Company and we also make sure that such companies with which your personal data is shared to protect and ensure privacy of the same level for your personal data. 

All personal data and other information we collect from you can be transferred to Turkey and Holland. With the mention that in such case we take all technical and organizational measures according to the applicable legislation regarding the transfer of personal data. The purpose of this use is operating Single Sign On (“SSO”) system. Under favour of this system, customers do not have to register each LC Waikiki E-Commerce platforms word-wide. It helps to have unique customer information on each platform. Customers can shop on any platform with one single account and send products to any location LC Waikiki delivers. Customers can track all orders under one account. SSO prevents customers from getting confused because they can use any LC WAIKIKI platform with one single account. It prevents customers from bad user experience because of different email addresses and passwords which are used LC WAIKIKI platforms. It serves better shopping experience. Otherwise, customers can register with different email addresses and password to each LC WAIKIKI platform and be confused during login process. For marketing purposes, customers are communicated for only preferred country and in only preferred language which are selected in Profile section on the platforms. SSO prevents customers to get different emails from different countries in case they are registered in more than one platform. It helps customers to get much more personalized emails from LC WAIKIKI. 

• -The access right to the personal data: you have the right to obtain from us, at request and free of any charge, at reasonable intervals, the confirmation that the personal data concerning you are or not collected and processed by us, together with all the other mandatory information provided by applicable law (ie. Article 7 of Morrocan law n° 09-08). 
• The right of rectification of the personal data: you have the right to obtain, at request and free of charge, the rectification, update, blocking or erasure of the personal data which do not comply with the legal requirements, specifically the incomplete or inaccurate personal data. Any of these operations could imply the notification of the third parties to whom your personal data have been disclosed of any of these operations.
• -The right of opposition: subject to legal provision requiring the continuation of the data processing, you have the right to oppose, at any moment, based on legitimate reasons, the processing of any personal data concerning you. In case your opposition is justified, we will no longer process such data. Also, you have the right to oppose in any moment, free of any charge and without any justification, that the personal data concerning you to be processed for marketing purposes directly or to be disclosed to a third party for this purpose hereof.
• -The right to address to the justice: without any limitation of the right to address a complaint to the supervisory authority, you have the right to address to the justice for the defence of any rights guaranteed by law that have been violated.
• -The right to erasure (”right to be forgotten”): you have the right to request, at any moment, free of charge, the erasure of your personal data if such the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed and in any other cases provided by the applicable legislation.

You can exercise these rights by contacting the Company by email :[ morocco@lcwaikiki.info], or contacting our call center [0 800 000 529] or send your request via web form. As mentioned in this form and in accordance with applicable laws, we will need evidence of your identity to process your request. 

J. Newsletters, messages and alerts. Opting out of e-Bulletin Subscription 

We offer you the right to control whether or not to receive during your whole experience on our Website. 

In this respect and in compliance with Article 10 of Moroccan law n° 09-08, please be informed that, for the purposes of direct marketing, since we initially collect your personal data in the context of the sale of our products through our Website, we reserve the right to send you, by email, marketing communications regarding products or services that are similar to those you previously purchased. 

For any other direct marketing communication, we require your consent to further use your personal data, as offered by you. 

Please note that you can always revoke your consent for data processing carried out on this legal ground, including on each of the occasions you receive one of our messages and unsolicited communication. 

If you choose to opt out of e-bulletin subscription continuously and at any time, you can easily opt out, free of charge and in an easy manner from the e-bulletin subscription, (i) by clicking on the link "If you do not wish to receive such emails, please click to unsubscribe" appearing in e-bulletins which we send to you on a regular basis or by submitting a notice to morocco@lcwaikiki.info with your membership email. 

You can get in touch with us using the following contact details: 

Address:  4th Floor, Building Horizon, Lot 9, 300 Mandarona, Ain chock, Casablanca, MOROCCO
 

Telephone: 0 800 000 529
 

Email: morocco@lcwaikiki.info