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Refund Process

Once we receive your return item(s), it will go through a quality check to ensure it’s in good condition and complies with our refund policy. This can take up to 2 working days.
After the return has been approved, it takes up to 14 working days for the refund to be made to according to your payment type. For Cash On Delivery, you will receive your refund as LCW money that you can use in upcoming purchases, if paid by credit card it will be made by your payment provider. Once we have processed your refund, you will receive a confirmation email from us.
 
Please allow up to 14 working days for your account to be credited. If you do not receive your refund after 14 working days, please contact us directly through our customer serviceat 0800 000 529. 

Refunds will be based on the value of the merchandise as reflected on your invoice. Shipping and handling charges from your initial order will only be refunded if the return is due to a defective or wrong item. 
The refund will be issued by LCWAIKIKI.MA to your original payment method.  
We seek your understanding with delays to your refund caused by special events (e.g. online sales).