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Shipping & Delivery
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Shipping & Delivery
Can I choose a different delivery company?
How can I file a complaint about the delivery personnel?
How much does shipping cost?
How can I track my order?
What should I do if the product arrived damaged or defective?
Can I pick up my order from a delivery branch?
My order was returned before delivery. What happens now?
What happens if my order cannot be delivered?
Which courier delivers my order?
My order shows as 'Delivered' but I haven’t received it. What should I do?
What is the standard delivery time?
Can I change my delivery address after placing an order?
Can I choose a different delivery company?
Currently, we only deliver orders through our trusted logistics partner, Chrono Diali Cargo. Changing the delivery company is not possible.
